There is no need to panic. We hear this every day from the public health experts (now media personalities) that don our television screens from mid-morning to mid-evening every day, Monday through Friday (except government holidays). Vaccines are here to save us from ourselves. And, this incredible scientific feat couldn’t come soon enough. This formerly... Read More

August 3, 2020

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Is Kindness Making a Coronavirus Comeback?

If kindness were an LL Cool J song lyric, it would likely say “don’t call it a comeback, I’ve been here for years.” Not to disagree with the esteemed LL, but my COVID-19 experience, with relatively limited exception, is that this pandemic has made people kinder, nicer, gentler. The world seems a little more empathetic and... Read More

Toronto News

COVID Leadership, COVID-19, kindness, public relations

July 16, 2020

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The Three (well, actually more) C’s of COVID-19 Communications Response

Countries, companies and organizations around the world have been entirely preoccupied with managing their response to COVID-19 for the past five months. Countries locked down, international economies ground to a halt, and life as we know it has been on indefinite pause. Public health expertise rightfully guided all of these decisions. While much remains uncertain... Read More

Toronto News

COVID Leadership, COVID-19, Leadership During Pandemic, Public Relations During Pandemic

May 3, 2020

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Paul Fitzgerald checks the “temperature” on air travel during COVID-19

The alarm on my iPhone beeped loudly well before sunrise and this of course meant it was time for me to get up and head to the airport. I am a frequent business traveler and I enjoy taking to the skies domestically and internationally. However, I knew I was in for a different kind of... Read More

Toronto News

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