Your medical center’s emergency department is its first response when met with a crisis. Emergency rooms used to have slow periods, but since COVID-19 started sending people to the hospital, many emergency departments are now busy 24/7. It is more important than ever to find ways to improve efficiency in your emergency department.
When productivity is low in your emergency department, fewer patients receive treatment and more patients suffer from negligence. You can’t always predict when your department is going to become overwhelmed with people in need of medical aid nor when you might not have enough staff. Still, you can continuously be prepared for the inevitable times when your staff will need to rely on more than their medical training to keep operations going smoothly.
Reduce Emergency Department Wait Time
A notable sign of an efficient emergency room is low wait times. The faster you can get patients through the door, the more patients your hospital or medical center can treat. Make intake efficient by separating patients based on their condition. Customizing your flow of patient-facing operations gives the patient a better experience while cutting down on time and waste.
Having enough rooms and beds is a challenge all emergency departments face. Still, keeping them full is necessary because when they are empty, they are wasting space that workers could use to potentially save a life. Staff must be able to communicate effectively and without disconnection. A way to ensure good communication between staff is with smart technology, like cell phones and an in-building distributed antenna system to prevent dropped connections.
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All emergency centers get overwhelmed, and most departments can predict when it will happen. Collect data about the process and flow of your emergency department during slow and peak times. You can use the information to identify gaps in workflow and patient relations, such as times of day to add more shifts or additional positions. An analysis can uncover many ways to improve efficiency in your emergency department and help you develop plans for situations when you are short-staffed or consistently overwhelmed with patients.
Discharge Patients To Doctors
You can’t bring new patients into your emergency room until patients leave. Clearing beds is just as important as having enough. The faster you move a patient out of the emergency department and get them to a doctor, the more patients you can treat. You will need a full staff to ensure the flow of patients is operating correctly.
Supporting your staff during high-stress seasons and other times is important to everyone’s success. The right training and tools can help your staff go up and beyond. Encourage your emergency department to get patients from the door to the doctor efficiently.