How to Implement a Workplace Training Program

Workplace training is essential when implementing new systems or preparing to comply with new standards or regulations. Going from theory to practice with workplace training doesn’t have to be a challenge. Recognizing the need for a

workplace training program is the first step in understanding how to implement a workplace training program.

Goals That Address Needs

There’s no point in presenting a training program without specific goals. Before a business implements any training, they should have a clear idea of the need – what skills or information must the program convey to accomplish a specific goal. For example, before a technology upgrade, determine which positions within the organizational structure will use the new system and what information the people in those jobs will need to get up to speed quickly. If the organization is implementing new standards or regulations, decide which operational areas these new rules impact and to what extent the new rules will disrupt current practice. Once a business knows why employees need training, leadership can set specific goals to ensure that the training program will address the needs of affected employees.

Timing

Workplace training will be more effective if it comes at the right time, but the right time may vary depending on the schedule for implementation of new systems, the introduction of new products, or the compliance date required. Training can come in small segments along a timeline for rolling out new processes or products, or it could be an intensive, all-at-once program that addresses a specific, immediate need. 

Delivery Method

The training landscape has evolved. While live training is still an important option, training programs now go beyond the classroom setting. Employers may choose from a variety of workplace training methods. Experienced trainers help develop customized programs and present them live, online, or in modules that employees can complete on their own schedules.  Many training programs deploy a mix of methods that accommodate different adult learning styles, from auditory to visual to hands-on, experiential training. 

Measurement 

Whatever the delivery method for an effective workplace training program, training must include a method for measuring results. Particularly in highly specialized or regulated industries, it’s important to confirm employee understanding of new requirements and methods of operation. Training programs include quizzes, activities, and possibly simulations that help employees confirm their understanding of the material. Some programs also allow workers to repeat segments they’re struggling with until they gain confidence.

Reinforcement

A workplace training program will fail if employees forget what they’ve learned. Workers need multiple opportunities to apply their new training and reminders of new processes and methods. Some programs come with built-in, scheduled reminders or methods of tracking that alert employers to misunderstandings or incorrect uses of new technologies. In turn, this could trigger another round of training or an additional opportunity to practice new skills.

Depending on the industry, specialized training services can help employers plan and implement effective workplace training programs.