Leveraging Analytics And Strategy For Growth
Credit Unions from across Canada are gathering together to learn more about the power of analytics and to get a closer understanding of the dynamics of the credit union market in Canada and its future growth.
Satori Consulting, a popular firm based in Burlington, Ontario, is hosting the special conference: Leveraging Analytics and Strategy for Growth: The 1st Annual Partner Conference. The two day event is being held on November 4th and 5th at the Royal York Hotel.
All media are invited to cover the conference.
The list of speakers is impressive. Susan Hwang, Partner Enterprise Rise with Deloitte, will speak on the future landscape of credit unions, and Ray Kong, Executive Vice President of IPSOS Loyalty East, will give a talk on customer experience and will reveal business customer service engagement strategies that can be utilized through multichannel and omnichannel approaches. John Ferguson, Director of Applied Analytics and Marketing Services with Pitney Bowes, will provide his insights on how the banks are leveraging analytics. Finally, Steve Straub and Mike Neil of Member Effort Survey will share the results of a pilot project conducted with Satori Consulting Inc. that measures customer effort and satisfaction.
Cooperators Insurance, CUETS Consumer Cards, a Division of TD Bank, Lodestar Technologies Inc. and Laine Consulting are all sponsors for the event.
Sandi Verrecchia, the founder and CEO of Satori Consulting, says the two-day conference is a must-attend for those who want to learn more about credit unions and their future growth.
“We are thrilled to finally bring our partners together and to have such great sponsors. The two days will focus on learning and networking to create better synergies among our clients and partners,” says Verrecchia.
Verrecchia adds, “Our firm has been supporting credit unions for over 10 years and we pride ourselves on being proactive business therapists that help organizations grow through a deeper understanding of their markets and their data. We uncover areas of opportunity to differentiate our clients in a highly competitive and regulated market space. As business therapists we focus on supporting businesses from people development to sales strategies to enhancing overall organizational culture and processes, all of which are tailored to help organizations grow inside and out.”
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About Sandi Verrecchia and Satori Consulting:
Sandi Verrecchia is a Certified Management Consultant, holds a Master’s degree and is a professional Leadership Coach and Consultant. With over 20 years of experience in the financial services, academic and non-profit sectors, her diverse background of consulting, teaching, operations, marketing and sales is a wonderful compliment to her passion for coaching.
Sandi holds the position of President and CEO of Satori Consulting Inc. where she and her team provide analytical services, coaching and strategy support to a wide variety of clients.
As a Leadership Coach, Sandi helps clients and organizations acquire objectivity and distance so that they can begin to change the behaviours that are limiting their effectiveness. Her practice is built on awareness, commitment and practice to enable clients to gain perspective and lock in lasting change.
Sandi has a Masters’ degree from Royal Roads University, is a Certified Management Consultant through the Canadian Association of Management Consultants and is a Certified Leadership Coach through The Coaches Institute. Sandi is also currently enrolled in the Directors College at McMaster University. This designation will increase her ability to lead corporations and boards by applying the latest corporate governance principles, practices and insights.
Sandi is also certified in Myers Briggs and Benchmarks Leadership 360.
Organizations partner with Satori Consulting for expertise, knowledge and unprecedented customer service that come from a boutique operation that is founded on a strong set of values.